Buckland is looking for a Quality and Training Analyst
What you’ll be doing
This position is responsible for coordinating and auditing processes and documentation in the warehouse operation, training personnel, and assisting in maintaining the quality and accuracy of policies and procedures
What we can offer you
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
You will be responsible for
- Provide the highest level of customer service to clients, vendors, and service ensuring proper processes are followed.
- Audit files assigned to ensure accuracy and instructions followed.
- Assist operations department in maintaining of client database.
- Conduct onboarding and ongoing training of personnel ensuring organizational standards are met.
- Report any discrepancies or errors to management discovered during audit processes.
- Develop, review, and evaluate training programs, SOPs, and Quality documentation.
What we need from you
- High school diploma or equivalent.
- Minimum 2 years of relevant work experience.
- High attention to detail.
- Analytical and data driven.
- Strong verbal and written communication skills.
- Bilingual (fluent in both Spanish/English)
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
